All UK Post & Packaging prices charged at a flat rate of £3.99 per order.
Goods sent out on 24 hour delivery direct from the Peartree Heybridge Warehouse!
Once you have placed your order - we send instructions to the Peartree Heybridge fulfillment warehouse in St. Neots, Cambridge where your order is picked, packed and dispatched. Packages are sent out via Fedex on a 24 hour delivery service so you should receive your goods within 2 working days from placement of order. Our delivery charge covers the cost of packaging, postage fees, warehouse staff time and fuel surcharges.
- EU Shipping via Air Mail for small packets
Standard rates based on purchase price
0 - £10 - Delivery charge - £5.99
£10 - £25 – Delivery charge - £6.99
£25 - £50 - Delivery charge £9.99
£50 - £75 - Delivery charge £15.00
£75 - £100 - Delivery charge £20.00
- ORDER TRACKING
You will receive an automatic confirmation once your order has been sent through and you can 'track' your order by following the 'Track order status' link in your confirmation email from us - this will open a window that shows the shipping status of your order.
We can also track any orders should there be a delay via Fedex or DHL, simply contact us and quote your order number.
Please note: Small packets sent via Air Mail can only be tracked by the shipping date.
- RETURNS POLICY - Our Guarantee!
We hope that you will be delighted with your purchases from us, however, if you are dissatisfied with your items for any reason, your items do not arrive, or you receive faulty goods, you will need to inform us within 14 working days from their arrival date.
Once the goods have been returned to us we will either refund your credit card or paypal account in full (including postage) - or we will send a replacement item, whichever you prefer.